Co-operative community and care services expand to High Wycombe

A free bereavement care service is now available in High Wycombe after one of the town’s funeral branches became part of an independent, regional co-operative.

The Bereavement Care service is offered by Southern Co-op to everyone in its local communities – regardless of whether they have used its services.

The free service is designed to help and support people struggling to deal with bereavement.

Since The Co-operative Funeralcare in Dashwood Avenue became part of Southern Co-op, the branch has also been fully refurbished.

Cared for by Funeral Co-ordinator Joanne Hoskins, the branch is now complete with a welcoming entrance area, a peaceful arrangement room and a calming reflection room.

Steve Pearce, Southern Co-op’s Chief Operating Officer for End of Life Services, said: “Since we welcomed the High Wycombe branch and colleagues into our family, we have been privileged to experience the high level of care which they offer local families and loved ones.

“It’s therefore a pleasure to be able to expand this personalised support and care through our Bereavement Care service as well as our community programme which is a mix of colleague volunteering, goods donations and funding possibilities.”

Via its Love Your Neighbourhood programme, Southern Co-op is committed to building a culture of neighbourliness, inspiring colleagues, members and customers to be community minded every day.

As well as colleague volunteering and goods donations, local causes can currently apply for funding of up to £500. The local funding is available for local causes which are working to create greener, healthier, safer and more inclusive neighbourhoods.

Funeral Co-ordinator Joanne, who lives locally in a small village just outside High Wycombe, said: “Having previously worked at the Beaconsfield branch before moving to High Wycombe in 2020, I recognise how important it is ensure someone’s final journey is personal and one to remember. It is all about the families we serve.

“As a 54-year-old mum of four and a loving nanny to my two wonderful grandchildren, I take great pride in my work and looking after my families is such a privilege.

“I treat their family member how I would expect my loved ones to be treated with respect, love and compassion.”

To find out more about Bereavement Care, visit www.bereavementcare.uk.

Continuity assured as four co-operative funeral branches change hands

Four Buckinghamshire funeral homes are being revamped after swapping over to new co-operative ownership.

The Co-operative Funeralcare branches in High Wycombe, Hazlemere, Wendover and Aylesbury are now being run by Southern Co-op after a successful move from Midcounties Co-operative.

Both are independently run regional co-operatives sharing a strong ethical ethos with community values and both operate a number of funeral branches under the national co-operative branding.

The acquisition takes the number of Southern Co-op funeral branches to 62 across the south of England.

Steve Pearce, Chief Operating Officer for End of Life Services at Southern Co-op, said: “This is an exciting time allowing us to expand our personalised support, care and experience to even more local communities at their time of need.

“We are also delighted to welcome on-board all of the existing branch colleagues who have chosen to transfer across to our team. We have already extended a warm welcome to them and have been working closely with Midcounties to ensure a smooth changeover.

“We look forward to serving these local communities and families in their times of need and also through our community support programme, Love Your Neighbourhood, which includes financial donations, goods donations and volunteering.”

The changeover will ensure the continuation of a strong, sustainable co-operative offering for Midcounties’ funeralcare customers as well as supporting Southern Co-op’s ongoing expansion of its funeralcare services.

All existing funerals and pre-paid plans will be honoured and carried out as arranged.

Southern Co-op is currently planning to refurbish the branches over the coming months to enhance the experience for new and existing customers.

Phil Ponsonby, Group Chief Executive of the Midcounties Co-operative, said: “Following the recent completion of the transfer of 50 of our funeral homes to Central England Co-op, we’re pleased to have completed the transfer of a further four homes to Southern Co-op. The agreement will also see all four staff from the homes transfer.

“We’re extremely proud and thankful for the commitment of all our funeralcare colleagues, particularly during the last year when they have shown remarkable strength and versatility to support the bereaved in such challenging times.

“The agreement with Southern Co-op means that more than 95% of our existing funeral business remains within the co-operative movement as we continue to strengthen our strategic focus and investment on our travel, food, childcare, utilities and healthcare services.”