Very happy with the whole process from start to finish. All options were thoroughly discussed including costs involved. Tim at Lines Bannister was extremely helpful and all questions answered in a timely manner.

Our mother’s funeral was absolutely amazing. From the very moment we had our first meeting we had nothing but the very best service. From the collection of Mum at her home every detail was dealt with in a caring and professional manner. The choice of Celebrant, the Order of Service, the Embalming and the Funeral were perfect and just as our mother would have wanted. A wonderful celebration of her life. Thank you.

Tim was excellent. Took his time to explain process and procedure. Was incredibly patient and understanding.

Fantastic, caring service. Everything was done respectfully to the highest standard. Would thoroughly recommend.

I cannot fault the drivers and celebrant who covered my mothers funeral. They were very professional, caring and sympathetic.However the person/ admin in the Ascot was none of those. The order of service was wrong with my mothers birth date correct but her death was in the future. In fact at the time of writing this we still are not at that date. This is a simple thing that they could have spotted and not printed a date that meant she was still alive. In contacting them they said it was our fault as we had proof read the order of service. We had read it but were looking at the content of the service, not the dates on the front page and we were in grief so the basics should be looked after by a good funeral directors. The next time they were contacted they blamed their printers!On another note my father wanted a donation page set up. This page was listed on the order of service. When people have tried to donate the page is not there, it has not been set up. Contacting Lines Bannister people have been told the family have asked for the page to be taken down! This is not the case and I am disappointed by their attitude and professionalism.Losing anyone is a stressful and painful enough experience without having to deal with funeral directors who don't seem to care.