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We are available, 24 hours, 365 days a year for your urgent bereavement needs, please see our access hours for office opening times.
Tracey in the branch could not have been more helpful after the sudden loss of our son. She was patient, thoughtful and understanding with us throughout the entire process, giving up her own family time over the bank holiday weekend so that we were able to come and spend time with our loved one. Losing someone is never easy, but Tracey took all the worry away The team on the day of the service were all so helpful, organising and managing the huge crowd of family and friends who joined us for his day. They took time and care in showing family members how to safely carry him on his final journey and were so patient with us all. From the first interaction to the very last, we felt safe and looked after.
Thank you so much for your heartfelt review, Janis. We're deeply sorry for your loss and are grateful that Tracey and our team at The Co-operative Funeralcare - Hayling Island could support you during such a difficult time. It's our mission to provide care and assistance when needed most, and we’re glad to hear you felt safe and looked after throughout the process. Please know that we are always here to support you, now and in the future.- Thank you for a 5* review, Sandy. Many thanks, Calire McGinty, Aftercare & Customer Experience Manager
A superbe service all round.
Thank you for your kind words, Trevor! We're pleased to hear that you found our service to be superb. Your feedback means a lot to us and motivates our team to continue providing the best care possible.Charlie was so kind and understanding when I saw her. She helped me through everything I needed to do and know. I went to her a few times and she was always very professional and kind. Everything went to plan thanks to her. Nothing was to much trouble.
Thank you, Sue, for your review! We're so glad to hear that Charlie provided you with the kindness and professionalism you needed during such a difficult time. It's wonderful to know that everything went smoothly and that you felt supported. Your kind words will surely inspire our team to continue providing the best care possible.Part time only, hard to get hold of anyone that works on hayling island. Should have gone to grady,s !!
Thank you for taking the time to leave a review. We are sorry that you found it difficult to reach one of our colleagues in the Hayling Island branch.The normal opening times are Monday to Friday 10am to 4pm. However during the week commencing 25th July the hours had to be amended slightly to cover annual leave, these hours were -Monday 10.45 - 4 Tuesday 10 - 4 Wednesday Closed Thursday 10 - 4 Friday 10 - 2.30During any period of closure the phones are diverted to the nearest branch for any calls or enquiries.Again, please accept our apologies for any inconvenience caused.Kind Regards
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